Joe's Blog

http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=104312



I found an article in Computer World on line magazine related to chapter 14 titled The High Cost of IT Complexity. The article stressed that it is important to keep IT costs in check especially when it comes to customization and complexity. Many companies have requests to customize IT software from individual departments but studies show you need to avoid that option where possible to keep IT costs in line. Examples were give where after reviewing 250 companies these that were considered low in complexity with respect to IT spent 15% less that those with complex IT applications and operated with 36% fewer staffers.