http://www.businessweek.com/magazine/content/06_34/b3998423.htm
This Article from Business Week covers many aspects of competitive advantage and who to increase or keep one, it relates to chapter 13 in several areas. In the third paragraph in the “Experiment Fearlessly” section the author writes about how the internet is “busting the boundaries of many businesses”. It talks about how eBay is entering the telecommunications industry offering free phone call using VOIP and that Google is challenging Microsoft and other examples of how technology is opening markets to other new players who use technology in a new and different approach to solve old problems.
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