Chapter Article 3/24

I had a little difficulty finding a fresh article with application so I settled on a good primmer.

http://www.business-marketing.com/store/abknowledge.html

The article was about Knowledge Management and was written by Sheila Campbell, a business consultant that I found posted on a web site titled business-marketing.com. I found this article interesting as it helped me better understand the concept using clear definitions with short questions and answers. For example, “How do you create a Knowledge Management System?” The answer was “you first need to answer the question, why would you create and knowledge information system?”

It boiled down to, you need to deliver good information and data to your employees to enable them to be effective at their jobs and with the large amounts of data companies typically generate you need a system to make any sense out of it. The best sentence that said it all was, “Information is meaningless unless it can be organized and retrieved in a timely manner and for that you definitely need some sort of system. Then it gave a short case study of a consulting firm that was helped by implementing a knowledge management system to empower its employees that were often on the road. One other part of the problem was that there was turnover and when employees left their knowledge left with them. It was difficult at first to get their employees to pool their knowledge and share their talents but it takes vision and leadership from the top down to develop and implement a working knowledge management system.